1 Is your Linear Track System UL listed?
Yes, it is UL & CUL listed for the United States and Canada.
2 What material is your Linear track made or? Can this type of track be cut?
The track is made of polycarbonate. Yes, the Linear track may be field-shortened with chop saw/ hacksaw.
3 Is the Linear System low or line voltage?
It is low voltage. It requires the use of a transformer to power the track. The transformer must be placed before the power feed, as all components of the Linear™ track are designed to operate at 12V or 24V.
4What type of transformers can I use with the low voltage Linear System track?
We have two types of transformers – electronic and magnetic.
5 Why do you offer both 12 and 24 voltage transformers?
12 volt is the most common type of low volt lighting but is limited in its ability to support higher wattage loads or longer runs. 12 volts is best for runs of less than 20 feet. 24 volts is more useful in a long run.
6 You offer a 1000 watt transformer, does this mean I can run 1000 watts on a track?
No, The track has wattage limits that must not be exceeded. The limit is 240 watts for a 12 volt system and 480 watts for a 24 volt system. The outputs of larger capacity transformers can be split into multiple runs.
7 What is the capacity of the Linear System track?
The track has 12 gauge solid copper conductors and is rated for 20 amps. That is the reason for the wattage limits mentioned above.
8 What do you mean, when you say “a run” of track?
A run is defined as a transformer, the wires from the transformer leading to a live end connector, and the length of track.
9 Your instructions state that you should use 12 gauge wire when feeding the live end from the transformer. Why?
The track is rated for 20 amps. A 12 gauge wire is needed to handle the load.
10 Can I extend a Linear fixture like the regular track system?
No. The adapter is too small to allow any modification.
11 Is the Linear System suitable for use in an outdoor setting?
No. The Linear System is intended for use in dry locations only.