Order Status
If you placed an order and want to know its status, please check your email for tracking information. If you need assistance, send us an email, and make sure “Order Status” is wrote in the inquiry ,tell us the proforma invoice will be very helpful .
We make every effort to ship all orders within 1-3working days(sample order), 5-7Working days(for small order), 12-15working days(Bulk order).
An email is sent to confirm that your order has been received and is being processed. Another email will be sent to you with tracking information when your order ships.
Shipping
We will ship by UPS / DHL / FEDEX / TNT / Boat / Car to almost anywhere in the world. Overseas customers, please confirm the delivery way with our sales team. We support fellow term
EXW: Ex-work
FOB: Free on Board
CIF: Cost Insurance and Freight
DDP: Delivered Duty Paid
DDU: Delivered Duty Unpaid
Custom LED Design
Custom versions, sizes and assemblies are available for many of our products. If you require custom variations for any of the products on our website, please contact us
Technical Support
Feel free to contact us with technical questions; make sure “Technical Help” is selected in the inquiry drop-down.
Note that we receive a lot of emails, and sometimes it takes longer than anticipated to respond to them. Keep your emails as brief as possible for timely responses. If you do not know how to use LEDs, please explore the links on our LED Info page. We do not provide design advice for your LED circuits. LEDs are electronic components and do require some technical knowledge to use them properly.
Warranty
All LED Products: 2-5Year Replacement Limited Warranty
MSD Lighting carries a minimum 2-year limited warranty on all LED products for manufacturing defects or product failures. Select products may carry more than a 2-year warranty, which will be documented on the product page. If you experience an issue with a product, a technician from our support team may be able to diagnose the issue. Technical support is available by phone, chat and email. The warranty is valid and only applies when msd lighting’s products are properly used for their intended applications
More details of the warranty you cold download from the website :
Payment Options
PayPal
Select “PayPal” on the order form. Your order will not be processed or shipped until payment is received and verified. You will not be able to modify your order once it has been submitted.
T/T : Telegraphic Transfer
There is a $20 wire transfer fee included when you place your order. Our sales team will generate a P/I (proforma invoice) that we will email to you along with the shipping charges and our bank information. Your order will not be processed or shipped until payment is received.
Privacy Statement
MSD Lighting is committed to respecting and protecting the privacy of those who order from www.meishida-led.com. Information collected to process orders is only used in relation to those orders. We will never disclose your information to anyone for any reason. When you place an order with us, you have the option to only receive emails relevant to that order. If that option is selected, you will never receive promotional emails from us (or any other source) as a result of placing an order with us.
We use a tracking technology called a “cookie.” A cookie is a small text file that a website can place on your computer’s hard drive in order, for example, to collect information about your activities on the site or to track your preferences and selections.
Legal
Copyright, Trademark and Patents
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, data compilations and software is the property of MSD Lighting Co.,Limited. or its content suppliers and is protected by China and international copyright laws.
All other trademarks not owned by MSD Lighting Co.,Limited. that appear on this website are the property of their respective owners—who may or may not be affiliated with, connected to or sponsored by MSD Lighting Co.Ltd.